We are seeking to add a Collections Supervisor in our Manila, Philippines location to be responsible for supervising two Collections Specialists and focusing primarily on the administration and documentation for our collection activities.
This position will work the night shift to collaborate with U.S. leaders, counterparts and team members.
Responsibilities
Work with Tyler operations management to escalate collections activities or determine and gain approval for client concessions to aid in collections of outstanding accounts receivable balances
Create aged receivables reports with advisory commentary and facilitate monthly meetings with divisional managers and stakeholders
Develop strategies and negotiate with clients to maximize the possibility of collecting the amount owed to Tyler
Manage collection meetings with senior management
Determine the collection responsibilities and supervise the Collections Specialists
Work with the collections staff to train new employees and ensure a high level of position understanding
Qualifications
Bachelor's degree or equivalent work experience
3-5 years of credit and collection experience
Experience with collecting high value transactions
Accounting background desired
Strong analytical, communication, negotiation and customer service skills
Ability to prioritize and complete multiple tasks in a fast-paced environment.
Keen attention to detail
Strong interpersonal and communication skills
Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Must be able to work at least 3 to 4 days a week at our BGC Office in Taguig.
