Job Description
Collections Specialist / AR Chasing Officer
Title of Position: Full-Time Collections Specialist / AR Chasing Officer
Department: Acounts
- Organizational Association
Reports to: CEO and Operations Manager
Coordinates with: CEO, COO, Accounts Team and Stakeholders
About Officium:
Welcome to Officium, your trusted operations as a service provider dedicated to helping small to medium-sized businesses achieve remarkable growth through offshoring, digitalization, and automation. Our mission is simple yet powerful: to transform organizations by streamlining processes, providing complete transparency, and guiding your business's digital transformation journey.
At Officium, we understand the challenges faced by businesses in scaling their operations effectively. That's why we offer tailored solutions that allow you to focus on your core competencies while we handle the rest. Through process mapping, we unlock hidden efficiencies, empowering your business to operate seamlessly and with optimum productivity.
Transparency is at the core of our values. With Officium, you can experience complete visibility into your business processes and operations. We believe that a well-informed partnership yields the best results, which is why we are committed to providing you with comprehensive insights into your digital transformation journey.
Job Description:
Officium is looking for a dedicated and driven Collections Specialist / AR Chasing Officer to manage overdue customer accounts and secure timely payments. This role is responsible for chasing customers with outstanding balances of 30, 60, 90 days and beyond, ensuring the company's cash flow remains steady. The ideal candidate should possess strong negotiation skills, attention to detail, and the ability to maintain a professional relationship with clients while resolving overdue payments.
Core Responsibilities
- Proactively manage and follow up on accounts with overdue balances of 30, 60, 90+ days.
Communicate with customers via phone, and email correspondence to secure payment.- Develop and implement strategies for managing late payments and reducing accounts receivable ageing.
Maintain and update records of all collection activities and payment status.
- Work closely with the finance and accounts team to track payments and resolve discrepancies.
Offer payment plans or negotiate terms where appropriate, adhering to company policies.- Escalate unresolved accounts to management and recommend further action as needed.
Monitor and ensure compliance with debt collection regulations.
- Generate reports on accounts receivable status and provide feedback to management.
Qualifications:
- Proven experience in a collections, AR chasing, or similar role.
Strong communication, negotiation, and interpersonal skills.- Ability to manage and prioritize multiple tasks and deadlines.
Proficient with accounting software and CRM systems.
- Strong attention to detail and a high degree of accuracy.
With Call Center background who handles B2B collection- Knowledge of financial software and tools.
Other Qualifications:- Has an internet speed minimum of 25 mbps
Flexible working hours, Hongkong/Singapore time
- Has a quality laptop to use
Open to shifting schedules
Job Type: Full-time
Pay: Php30,- 00 per month
Benefits: - Opportunities for promotion
Pay raise
- Promotion to permanent employee
Schedule:
* Monday to Friday
Experience:
- Collections & AR: 1 year (Preferred)
Expected Start Date: 09/10/2024
