About the Role:
Grade Level (for internal use): 08
The Role: Collections Reporting Analyst (EMEA Shift)
The Team / The Business: The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable. They are to carry out this responsibility following established business procedures and policies that are set up to protect revenue while at the same time providing excellent customer service.
The Impact: This role will be part of the global collections team of the S&P Global Market Intelligence Segment.
What's in it for you: Be part of the growing Global Business Services operations in Manila and be given the opportunity to work in a highly diverse and multicultural environment.
Key Responsibilities
Design business analysis and data recording systems for use throughout the department
Create business reports that provide insight into key data points on a Daily/Weekly and monthly basis.
Communicate the results of data analysis in written and verbal form to managers.
Support various departments within the OTC environment.
Support MICFR Team Leads with Goal setting and monitor results and provide quarterly actual v goal reporting.
Preparation of all MICFR collections reporting for the Team Leads, Managers and Senior Leadership.
Collation and store all Controls data, and monthly ATB.
Assist the leadership team in developing collections strategies, workflow assignments, and performing account level analysis and reviews.
Ensuring adherence to policies and procedures related to payment, cancellation, and suspension/termination of customer services
Working closely with Team Leads and S&P Global management to implement process policies that contribute to effective collections reduction of delinquency
Leadership and Execution of special projects related to Order to Cash and Collections as required.
Required Skills
Excellent verbal and written English communication.
Highly motivated individual who is a quick learner and have the ability to work independently in a high pace environment.
Ability to prioritize and manage multiple responsibilities while focusing on details and meeting deliverable requirements and deadlines.
Experienced in providing reports to Internal and External Stakeholders.
Passionate with results with the ability to meet in tight AD-HOC deadlines.
2-3 years of experience in Billing, Accounts receivable, and/or Finance team roles desired.
Excellent interpersonal, motivational and leadership skills.
Knowledgeable with Tableau, Salesforce, Oracle, Akritiv and Blue prism is a plus. Comfortability with MS Office suite including Excel is required.
Commitment to service excellence and experience in customer service operations.
Project management experience.
Amenable to work EMEA Hours
Amenable to work in our Pasig Office (Hybrid)
What's In It For You
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [Confidential Information] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group)
Job ID: 305056
Posted On: 2024-07-23
Location: Pasig City, National Capital Region (Manila), Philippines
