Collections Analyst

The Collections Analyst will be responsible for analyzing policy premium balances and the timely collection of
outstanding premiums. In this position, you will be assigned Direct Billed reports/policies to manage. This role will
have interactions with brokers, insureds, underwriters and other members of the finance team.

Daily operations for Direct Bill Support and communication with Direct Bill digital brokers
o Monitor incoming Direct Bill payments to confirm daily receipts.
o Report and follow up on daily payment failures.
Responsible for all direct bill daily reports that support the daily reconciliation for Direct Bill
Issuing cancellation notices for non-payment of premium
Administrative support for past due policies and aging premium balances over 30 days
Prepare and submit policy paperwork to the Finance Manager to prep for disbursements of premium
Generate and save monthly commission statements and request disbursements
Assist in research for client/brokers escalations to our call center
Middle Market Invoicing support
o Monitor daily Middle Market Premium Activity and daily invoices to ensure all items are billed
o Confirm /validate that invoices are correct and display proper due dates, amounts, etc.