Job Description:- Conducts outbound calls to determine reason for delinquency and responsible for collecting and negotiating past due payments
Comply with overall call quality standards and meet defined team goals and activity metrics- Provides exceptional service while being empathetic when evaluating customers situations to provide relevant solutions and works in a professional, customer-centric, and high-volume environment.
Candidates must have at least 2 years of customer service experience.- Preferably with collections or sales background.
Candidate must at least complete 2 years in college.
- Experience in using Salesforce or similar application/CRM is an advantage.
Excellent communications skills
Hybrid
Job Types: Full-time, Permanent
Benefits:
Life insurance Opportunities for promotion
Schedule:
Rotational shift Weekends
Supplemental Pay:
Overtime pay Yearly bonus
