Job Title: Collection SpecialistThe Collection Specialist is responsible for contacting clients and customers to secure payment for overdue bills, loans, or other payments. They utilize communication, negotiation, and problem-solving skills to resolve outstanding debts and maintain positive relationships with clients.
Contact clients or customers to discuss overdue payments and negotiate payment plans or settlements.- Document all communication and payment arrangements accurately in the company's system.
Investigate and resolve discrepancies in payments or billing issues.
- Follow up with clients to ensure payment deadlines are met.
Handle incoming calls and correspondence regarding account inquiries or disputes.- Maintain a professional and courteous demeanor when interacting with clients
Analyze delinquent accounts and recommend actions, such as sending to collections or legal proceedings if necessary.
Job Type: Full-time
Pay: Php15,
- 00 - Php15,600.00 per month
Benefits: - Opportunities for promotion
Schedule:
* 8 hour shift
