Remind customers of overdue loans by telephone, urge and guide them to repay in time.- Communicate with customers regarding the compliance, and inform customers of repayment amount, method, time and other information related.
Keep record of customer information in our system in time, update and supplement customer information in a timely manner to ensure information validity and accuracy
- Establish and maintain strong and positive relationship with client.
Follow up on set arrangement and determine appropriate action.- Resolve dispute and handle objections to payment.
Process payments or refund if necessary.
- Report on collection activity and accounts receivable status.
Respond to client account queries in a timely and professional manner.- Perform other task that maybe assigned by the superior from time to time
Highschool graduate or College Undergraduate.- Good communication and coordination skills.
Must have a positive and professional work ethics.
- Can work with a minimum supervision.
Preferably with relevant experience in field, call center or in a bank industry.
Job Type: Full-time
Pay: Up to Php- 00 per day
Benefits: - Opportunities for promotion
Promotion to permanent employee
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (Required)
Location:
Willingness to travel:
* 100% (Required)
