Job Responsibilities:- Remind customers of overdue loans by telephone, urge and guide them to repay in time;
Communicate with customers regarding the compliance, and inform customers of repayment amount, method, time and other information related;- Keep record of customer information in our system in time, update and supplement customer information in a timely manner to ensure information validity and accuracy;
Establish and maintain strong and positive relationship with client.
- Follow up on set arrangement and determine appropriate action
Resolve dispute and handle objections to payment.- Process payments or refund if necessary
Report on collection activity and accounts receivable status
- Respond to client account queries in a timely and professional manner
Perform other task that maybe assigned by the superior from time to time
Highschool graduate or College Undergraduate;- Good communication and coordination skills;
Must have a positive and professional work ethics.
- Can work with a minimum supervision
Preferably with relevant experience in field, call center or in a bank industry
Job Types: Full-time, Permanent
Pay: Up to Php18,- 00 per month
Schedule: - 8 hour shift
Day shift
Supplemental Pay:
Application Question(s):
- Do you have Skype account
Experience:
* Collection Executive Team Lead: 2 years (Preferred)
