Collection Associate

Objective

Responsible for reducing receivable balances within an assigned portfolio. The results are measured by an over 90-day Gross accounts receivable balance reduction goal. Responsible for managing a high call volume and consistent follow up to collect all due receivables. This position requires the capability to work independently with limited supervision and a strong sense of urgency and aggressiveness to collect balances from customers.

• Key Responsibilities

Prints and distributes customer's statement of account according to schedule.

Conducts collection calls to customers to:

• Follow-up and confirm customer payment for collection; including disputed invoices already resolved.

Confirm payment amount and determine corresponding reference invoices collection assignments to ensure payments are collected accordingly.

• Recognize, analyze and endorse customer disputes.

Issue appropriate receipt (CR/OR) on payment made thru bank deposits and over the counter.

Prepares invoice application on CWT's received along with payment.

Tags invoices with disputes according to reasons.

Maintains collection notes to track customer responses and feedbacks.

Log received customer disputes or issues raised in Incident Management

Prepares accurate monthly collection forecast.

Prepares collection letters as per policy

Schedules and monitor daily field collections.

Performs other tasks that maybe assigned from time to time in relation to the overall job function and objective/s.

• Qualifications

• Holds a degree of BS Accountancy

With an experience on Financial statement preparation

• With an experience on Accounts Receivable function

Basic understanding of accouting principles

• Knowledge of business application and tools

Must have proven time management, organizational and prioritizing skills

• Must have the ability to manage multiple tasks simultaneously while paying strict attention to details within the work that is being performed

Must be willing to work in Alabang, Muntinlupa City

Job Type: Full-time

Benefits:

• Company events

Health insurance

• Life insurance

On-site parking

• Paid training

Promotion to permanent employee
Schedule:

• Day shift

Fixed shift

• Monday to Friday

Supplemental Pay:

• 13th month salary

Overtime pay

• Performance bonus

Ability to commute/relocate:

• Muntinlupa City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Expected Start Date: 08/21/2024