The
Collection Associate is responsible for collecting on charge-off accounts by making calls, sending SMS and email. In addition to making calls, this individual must perform skip-tracing techniques and must document accounts accordingly. The Collector will prepare notifications to secure payment; explain penalties, interest, deadlines, and consequences for failure to comply.
- To conduct collections activity on early stage/past due accounts of customers through negotiation by telephone, SMS and email.
Responsible for building relationships with customers, whose account payments are predue / overdue, assisting them with their situation and solving their problems to reach a positive conclusion.- Gaining customers commitment to making payments on their overdue account and enabling them to have their accounts up to date
Capable of diligently responding to inquiries and other Payment, Billing and Collections concerns
Qualifications
With 1 year experience in Debt Collections from a financial institution or relevant experience in Secured/Unsecured Collections
Job Type: Full-time
Pay: From Php18,- 00 per month
Benefits: - Additional leave
Company Christmas gift
Health insurance Promotion to permanent employee
Schedule:
Supplemental pay types:
* Overtime pay
