Provides 24/7 technical operations support for cloud based solutions to clients on supported application, DevOps, middleware, security and infrastructure.- As a single integrated E2E operation support that includes Level
- 5 remediation across the fleet.
Following a standard workflow and incident handing processes, they receive and record incident related information using a variety of tools and process, selects appropriate actions to resolve issues and communicates the solution or action plan to the client.
- Supports number of tools part of the Integrated toolchain. They use professional knowledge and problem determination / source identification skills to resolve problems involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, ICP management,
Must Have skills: Splunk
Nice to have skills: AppDynamics, Quantum Metrics
Project: SPRINT
Job Types: Full-time, Permanent
Schedule:
Day shiftSupplemental Pay:
13th month salary
