The Cloud Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of cloud resources, software and related cloud infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that cloud resources, operating systems, software systems, and related procedures adhere to organizational values.
This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life cycle.
This individual is accountable for the following systems: Cloud resources (IaaS, PaaS, SaaS), Linux, Windows, Web related applications that supports the company's digital initiatives. Responsibilities on these systems include CSO engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
Engineering and Provisioning
- Engineering of solutions for various project and operational needs.
- Install new / rebuild existing servers.
- Install and configure Digital Systems and Websites
- Develop and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research and recommend innovative, and where possible automated approaches for system operation tasks. Identify approaches that leverage our resources and provide economies of scale
Operations and Support
- Perform daily system monitoring, uptime, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of apps deployment.
- Perform regular security monitoring to identify any possible intrusions.
- Perform apps deployment and update as per request.
- Perform regular file archival and purge as necessary.
- Create, change, and delete user accounts per request.
- Provide Level 1 - 2 support per request from various LOBs. Investigate and troubleshoot issues.
- Repair and recover from downtime. Coordinate and communicate with impacted constituencies.
- Ensure an optimal level of utilization for Web and DB Servers to minimize performance impact
- Monitor website uptime and increase decrease cloud resources as necessary
- Manage incidents, tasks and change requests within established service level agreement
- Coordinate with different IT teams to ensure a high level of operational efficiency
Maintenance
- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
- Apply software patches and upgrades as per request
- Upgrade and configure Digital system software and support for projects or operational needs.
- Maintain operational, configuration, or other procedures.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Requirements
- IT Course or Bachelors Degree, with a technical major, such as engineering or computer science.
- Two to six years of AWS Cloud Systems Operation
- Web Application Deployment and Operations.
- Comfortable with the following technologies
- AWS Services: VPC, AutoScaling, EC2, ECS, ELB, S3, RDS, CloudFront, IAM, CloudTrail, GuardDuty and ServiceHub
- Serverless compute using AWS Fargate
- Operating System: Linux and Windows
- Web Application Deployment (IIS, Apache, NginX) and .Net Deployment using AWS CodePipelines.
- Automation using
- PowerShell, Bash Shell
- Terraform and CloudFormation (Infra as Code)
- Familiarity with the following technologies :
- Cloud: Azure
- Content Delivery Network (Akamai)
- DNS and Domain management (GoDaddy and Route53)
- Backup systems in AWS and services like Rubrik
Benefits
Gov't Mandatory.
Others will be discuss
