As a Clinic Manager, you will be responsible for leading the efficient operational delivery of advanced skin solutions that work within the clinic. You will manage every aspect of the day to day clinic operations, ensuring the highest quality of service is provided for patients, whilst driving sales and improving staff performance.
To lead, motivate and manage clinic staff to encourage a high performing team Appraise, encourage and support clinic staff Ensure all staff are trained effectively and manage performance/conflict where necessary.
- Deliver industry leading customer service that takes us from Good to Great
Develop and maintain a customer focused culture within the clinic that delivers high standards of service and creates long term relationships with clients.- Manage client expectations by reporting and managing all client complaints in line with company protocol where necessary
Effective staff rotating - Ensuring we have the right people in the right place at the right time enabling full clinic optimisation. Using every possible opportunity to facilitate clinic efficiency
- P&L management, taking every opportunity to minimize costs and maximize revenue Review and analyze clinic financial performance vs target against clinic/company EBITDA.
Plan and implement stock control to maximize sales and minimize any stock loss- Ensure all organizational audit, policies and protocol standards are met at all times
Ensure continual review of administration and operational procedures within clinic to certify full health and safety within clinic while increasing the efficiency and effectiveness of the clinic
- Qualifications/Requirements:
Good working knowledge of Beauty & Aesthetic Industry
- Experience of working within a medical or highly regulated environment
Previous experience/accreditation in professional laser and skin treatments preferred- Experience of working with P&Ls and interpretation of data
Ability to work flexibly to suit the hours and needs of the business
At least 2 years of experience as a manager, ideally in a clinic setting
- Excellent communication skills both oral and written as well as presentation skills
Demonstrated people leadership and development- Highly autonomous and goal/objective driven with their work
Motivated, organized and professional and strong track record of commercial and financial acumen
- Strong analytical and planning skills
Excellent problem-solving skills- High leadership and analytical skills
Prior success in fast-paced startup environments
- Willing to work in Greenhills, San Juan
Job Type: Full-time
Pay: Php38,
- 00 - Php42,000.00 per month
Benefits: - Additional leave
Health insurance Promotion to permanent employee
Schedule:
Day shift Monday to Friday
Weekends
Supplemental Pay: Commission pay
Expected Start Date: 08/01/2024
