Client Success & Operations Manager- How to Apply: We would love to get to know you better. Please send us a short video introduction (1-3 minutes) introducing yourself and explaining why you are interested in this role. Your video should highlight your relevant experience and what makes you a great fit for our team.
To apply, please send your video to [Confidential Information]. We look forward to seeing your application!
- About Us: Drop Growth is a leading marketing agency that helps B2B businesses achieve significant growth through innovative and effective marketing strategies. We pride ourselves on delivering exceptional results and fostering strong client relationships. Learn more about us at www.dropgrowth.com.
- Role Overview: We are seeking a dynamic and versatile individual to join our team as a Client Success & Operations Manager. This full-time role is split equally between Client Success Management and Operations Management, ensuring smooth client interactions and efficient internal processes.
_Client Success Manager:_
- Oversee client accounts, ensuring their needs are met and expectations exceeded.
Execute and monitor marketing campaigns to ensure successful delivery and performance.
- Provide post-sale support, addressing client queries and concerns promptly.
Analyse campaign performance, preparing detailed reports and insights for clients.
_Operations Manager:_- Act as an integrator, aligning various functions within the company for cohesive operations.
Implement and optimise systems and processes to enhance operational efficiency.
- Ensure quality standards are met and manage capacity to handle client demands effectively.
Oversee hiring and training, ensuring new team members are well-integrated and equipped for success.
Proven experience in client success management and operations management.- Strong organisational and multitasking skills.
Excellent communication and interpersonal abilities.
- Ability to work independently and manage time effectively.
Familiarity with marketing strategies and campaign execution.
Competitive salary Opportunities for professional development
- Collaborative and supportive work environment
Join Drop Growth and be a part of our innovative and dynamic team, driving growth and success for our clients!
Job Type: Full-time
Pay: Php40,
- 00 per month
Benefits: - Opportunities for promotion
Work from home
Schedule: Evening shift
Application Question(s):
- We would love to get to know you better. Please send us a short video introduction (1-3 minutes) introducing yourself and explaining why you are interested in this role. Your video should highlight your relevant experience and what makes you a great fit for our team.
To apply, please send your video to [HIDDEN TEXT]. We look forward to seeing your application!
Experience:
- Client Success Manager: 1 year (Preferred)
* Operations Manager: 1 year (Preferred)
