Discover your 100% YOU with MicroSourcing! Position: Agency Success Manager
Location: MOA, Two Ecom, Pasay, Philippines
Work setup & shift: Hybrid work setup | Night shift
Why join MicroSourcing Youu0027ll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role: As a Agency Success Manager, you will:
- Client Relationship Management: Serve as the primary contact for assigned agency accounts, ensuring a deep understanding of each client's goals and campaign objectives.
- Campaign Planning & Execution: Coordinate the campaign brief process by gathering all necessary information and translating client goals into actionable tasks for the Influencer Success Manager and Influencer Coordinator teams.
- Team Collaboration: Work closely with internal teams to ensure influencer research, selection, outreach, and content approvals are executed in line with client expectations and timeline.
- Presentation Creation: Develop and present campaign strategies, influencer recommendations, and post-campaign performance reports to clients.
- Reporting & Analytics: Track and analyze campaign performance, providing clear, data-driven reports and insights to clients.
- Project Management: Manage timelines, deliverables, and client feedback throughout the campaign lifecycle to ensure projects remain on track.
- Client Retention: Build strong, long-term relationships with clients to drive client retention and growth.
- Cross-functional Coordination: Collaborate with the sales and product teams to ensure client needs are met and to identify opportunities for improvement and upsell.
What You Need: Non-negotiables
- Must have over 3 years of account management, client success, or project management experience within an agency or marketing environment.
- Proficiency in MS PowerPoint, MS Excel, MS Teams and Asana. Familiarity with reporting tools and platforms such as Google Analytics or other data visualization tools
- Excellent communication and presentation skills.
- Strong project management skills with the ability to manage multiple accounts and timelines.
- Familiarity with influencer marketing platforms and digital campaign management.
- Proven track record of building and maintaining strong client relationships.
- Ability to work collaboratively across teams and departments.
-
About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU MicroSourcing firmly believes that our companyu0027s strength lies in our peopleu0027s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - itu0027s our commitment. Our way of life. Here, we donu0027t just accept your unique authentic self - we celebrate it, valuing every individualu0027s contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
.Terms & conditions apply
