Position Title: Client Services Executive- Work Location: Hybrid Set-up (Quarterly Reporting)
- Work Schedule: Day Shift / 8-Hour Shift / Monday to Friday
- Job Scope / Principal Accountabilities:
Cases and Orders monitoring
Turn-around time monitoring Guarantee daily, weekly, and monthly goals are met
- Analyze verified information for accuracy and completion
Investigate and confirm reference credibility- Maintaining a positive, empathetic, and professional attitude toward clients at all times.
Responding promptly to clients inquiries.
- Communicating with clients through various channels.
Acknowledging and resolving clients complaints.
- Qualifications, Knowledge, Skills and Competencies required:
Bachelor's degree in any related field.- One to two years work experience in background checking and customer service is preferred.
Excellent attention to detail and accuracy in entering data.
- Strong written and verbal communication skills.
Job Types: Full-time, Permanent
Benefits:
Paid training Work from home
Schedule:
Day shiftSupplemental pay types: Overtime pay
Experience:
* Customer Service: 1 year (Preferred)
