Job Description: As a Client Service Representative with out client, you will be responsible for providing excellent customer service to industry professionals worldwide. Your main duties will include handling client inquiries, resolving issues, and ensuring satisfaction with our services.
Job Responsibilities:
Handle incoming client calls and emails professionally and efficiently
Provide accurate information about our services and offerings
Address client concerns and escalate as needed to ensure resolution
Maintain client records and update information as necessary
Collaborate with internal teams to ensure client needs are met
Essential Qualifications:
Excellent communication skills, both written and verbal
Strong problem-solving abilities and attention to detail
Ability to work well in a fast-paced environment
Proficient in Microsoft Office applications
Customer-oriented mindset
Desired Experience: 3 years of experience in professional customer service or a related field
