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Bridge Payday Solutions Inc._ is looking for
Client Onboarding Specialist who can join our team.
The candidate should attend the 1-week training in the office in Taguig.
Work Set-Up:
HYBRID | Work from Home and Report On-site
|Schedule:
Monday to Friday | 7AM-4PMBenefits:
HMO, Paid Leaves, Holidays, 13th Month pay, Company EventsJOB DESCRIPTION:
- Serve as a subject matter expert for the company's software products
Lead the implementation process, from kickoff to completion- Conduct meetings with clients to gather requirements, prepare reports, and track project progress
Create, update, and maintain project plans, timelines, and resource allocation documents
- Setup, test, and deploy system for clients
Provide training for client staff on the usage of new systems and software- Identify and troubleshoot any technical issues encountered during various phases of the implementation and after sales process
Collaborate with sales, operations and product team to provide timely resolution of technical issues
- Respond to customer email, chats, and calls regarding implementation and after sales support
Address and resolve customer concerns and complaints in a timely and professional manner- Quickly pick up and disseminate any updates to the product both to the customers and to the internal teams as needed
Job Type: Full-time
Pay: Php20,- 00 - Php25,000.00 per month
Benefits: - Company events
Health insurance
Work from home
Schedule:Supplemental Pay: Overtime pay
Ability to commute/relocate:
* Taguig City: Reliably commute or planning to relocate before starting work (Required)
