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Position Title : Clearing Support Specialist
Job Summary:
Responsible for the administrative support required to ensure effective operations. In-charge in the daily processing of Customer Signature Cards (CSCs) from opening of emails from Branches and Credit Group, verification, scanning, cropping, indexing of account information, exporting, importing, and approval of signature images. Ensures proper custody and necessary security and control measures in handling check images and bank statements. Ensures accurate, timely and efficient processing of monthly bank statements and other printed documents/letters. Accommodates requests and answers queries of branches with regards to statement rendition. Ensures proper dispatch/delivery of bank statements. Ensures timely data encoding, processing, and completion as required
Role Exposure:
- Opens mail pouches/emails from branches and checks if Customer Signature Cards (CSCs) included are complete per CSC transmittal sheet.
- Scans the CSCs and encodes its account numbers
- Crops signature images and encodes account information
- Approval of signature images
- Checks for exceptions which are for return to branches
- Reprocesses of rejected items
- Assists in branch inquiries regarding CSC
- Prints, processes, reconciles and tallies monthly bank statements
- Ensures timely and accurate process of bank statements
- Dispatch bank statements according to disposition code
- Records, monitors and guides performance of agency personnel
- Records performance of Enveloping Machines
- Submits reports to Clearing Officers
- Accommodates branch's requests and answers queries
- Prints on time Investment Notices, Thank You Letters, Dormancy Notices, CIUN
- Monitors, reconciles and distributes Return to Sender (RTS)
- Validates accuracy and acceptability of data received for processing
- Ensures that processing schedules are adhered to on a daily basis
- Monitors and ensures completion of tasks scheduled for the day
- Creates, processes, organizes, and maintains documents, administrative records, and physical files
- Compiles information from files and other sources (i.e. time-tracking system) into lists, summaries, and reports
- Ensures delivery of hand-off files in accordance with the agreed SLA
- Monitors the stock supplies of the Division to ensure adequacy. Submits requisitions as needed, and inspects supplies deliveries to ensure conformity to the specifications in the requisition.
- Schedules and coordinates appointments for meetings and conferences; prepares materials and makes arrangements for meetings as required
- Takes and prepares minutes of meetings
- Receives, opens, screens, and routes mail; responds to routine inquiries
Qualifications:
- Graduate of any Business Course
- With strong attention to detaill and time management skills;
- Can work both independently and in a team
Other Details:
Rank: Staff
Unit: Enterprise Services Sector | Operations Group | Check Clearing and Settlements Division | Operations Support Department
Location: Metrobank Center, BGC
