Posting Description:
Claims Supervisor
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Colleague will be assigned in Claims Management Team who will be responsible on Claims Data Collection, Claims Reports and Data Analytics, making sure of its accuracy and completeness. Colleague will also handle and facilitate straight forward minor non-motor claims.
Will be responsible in making sure that all newly reported claims are immediately entered in the claims system.
Upon receipt of claims notification from client Acknowledge claims and provide next steps and notifications in 48 hours
Triage / pre-screen claims received to identify if the claim will be handled by Claims Management Team or Advocacy Team
Request account management handler to provide account details i.e., Policy Cover/Number, Insurer, Nominated Adjuster, Premium Payment status and any special terms and claims handling instructions.
notify all insurer(s) and/or related parties (e.g., third party administrators) cc: assigned CE and secure acknowledgement of claims insurer.
Record the claim in CRP.
Provide status update to client and include unique Aon claim reference ID which can be used by client for status tracking throughout the lifecycle of the claim.
For more complex notifications, communicate and agree next steps with client.
Ensure that the assigned CE updates CRP regularly (at least once a month) on the status of claim.
Generate reports and do the data analytics requirement of the clients and management.
Monitor aging of claims.
Coordinates with Insurer on loss ratio and validate accuracy of the report.
And perform other tasks that will be assigned by
How this opportunity is different
We are looking for a dedicated individual to join us as a Claims Supervisor at Aon Philippines, offering you a real opportunity to further develop your capabilities. You will be involved in a variety of projects and clients playing a key role in helping to shape the future of their companies.
This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.
Skills and experience that will lead to success
Demonstrate resilience; the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
Able to develop simple solutions to complex problems.
Strong client-focus with a passion for delivering added new value.
Results driven and take accountability for results
Highly analytical and detail-oriented
Personable and able to build and maintain relationships with internal and external stakeholders.
Proactive and a self-starter
Confident in presenting work to teammates and clients
Able to communicate clearly, both verbally and in writing
Highly proficient in MS Word and Excel
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [Confidential Information]
#LINKEDINTAG
