Posting Description:
Claims Manager
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Responsible on claim management of assigned accounts
Monitors TAT and pending claims status
Handles benefit orientation for clients
Attends client and insurer meetings (if needed)
Handles client queries on a timely and efficient manner
Handles claim contention
Analyses and review basic coverage issues
Updates Claims Monitoring File
Interacts with clients on technical matters
Monitors Team's submission of claims report to Clients
Review of filing system
Monitor strict implementation and adherence of Insurer SLA
Conduct and document performance scorecard (mid year and year end review)
Create Development Plan for high potentials
Create process improvement efficiency
Mentor to less experienced colleagues
Builds client relationship in tandem with Account Executives
Coaching and mentoring Team activities
How this opportunity is different
We are looking for a dedicated individual to join us as a Claims Manager at Aon Philippines, offering you a real opportunity to further develop your capabilities. You will be involved in a variety of projects and clients playing a key role in helping to shape the future of their companies.
The role will be in-charge of managing select global and/or large account (end to end claims lifecycle) including managing and keeping the team fully engaged. This will be responsible in advocating/negotiating with the providers for the benefit of HS clients
This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.
Skills and experience that will lead to success
Candidates with an undergraduate degree (graduate of any 4 year course)
Demonstrate resilience; the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
Able to develop simple solutions to complex problems
Strong client-focus with a passion for delivering added new value
Results driven and take accountability for results
Highly analytical and detail-oriented
Personable and able to build and maintain relationships with internal and external stakeholders
Proactive and a self-starter
Confident in presenting work to teammates and clients
Able to communicate clearly, both verbally and in writing
Highly proficient in MS Word and Excel
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [Confidential Information]
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