SUMMARY:Generally responsible for reviewing escalated client claims, determining allowable benefits, and manage the efficient settlement of customers claims to ensure smooth claims and arbitration process and customer satisfaction.
.Responsibilities: Be responsible for the whole claims and arbitration team, manage attendance/KPI/task setting/Setting up group structure and working mechanism, and handle all issues such as claims and arbitration;
Education background: Bachelor's degree or above;Excluding those with outstanding abilities
Work background: With large team management experience, chain network management experience;
Ability requirements: Good at Data Analysis, assigning work tasks, leading the team to achieve results; Efficient, responsible, and enterprising;
Bonus points: Have a background in ER, law, political law or military and police work;
- KNOWLEDGE, SKILLS, & ABILITIES
- Excellent written and verbal communication skills.
- Good interpersonal skills and sense of customer service.
- Ability to handle multiple projects simultaneously and work under pressure.
- Strong organization and project management skills.
- Proficient in Microsoft Office and relevant software.
- DUTIES AND RESPONSIBILITIES
Management ability: Led a team of over 10 people, understand how to divide labor and manage personnel;
Project experience: Having independently completed business projects and able to advance multiple projects simultaneously;
Reporting ability: Able to conduct data analysis and report summary for business operations;
Language proficiency: Proficient in English reading and writing; Testing during interviews: report production and on-site Q&A
Job Types: Full-time, Permanent
Pay: From Php40,000.00 per month
Benefits:
Paid training
Schedule:
Supplemental Pay:
Performance bonus
Ability to commute/relocate:- Ortigas Pasig: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
