Shape Our Future: Chief Operating Officer (COO)We are Baytech BPO Corporation, a dynamic BPO company based in Manila with a growing team of 40 passionate individuals specializing in web development, digital marketing, and support services.
We're on the lookout for a visionary COO to join our leadership team and play a pivotal role in shaping our future success.
Bachelor's degree in Business Administration, Management, or a related field.
- A seasoned professional with a minimum of 10 years experience in the digital landscape, ideally in web development, digital marketing, or SaaS project management.
A strategic thinker with a proven track record of developing and implementing operational excellence.- An inspiring leader who thrives on building, motivating, and empowering high-performing teams.
An expert communicator with exceptional interpersonal and relationship-building skills.
- A data-driven decision-maker with a strong analytical mind and a deep understanding of key performance indicators (KPIs).
Adept at problem-solving, identifying opportunities, and implementing effective solutions.- Proficient in MS Office Suite and project management tools.
Partner with the department heads to develop and execute comprehensive business strategies.- Oversee all day-to-day operations, ensuring efficiency, productivity, and quality service delivery.
Lead, mentor, and develop our team of talented individuals across web development, digital marketing, and support services.
- Manage operational budgets and expenses, ensuring profitability and maximizing return on investment.
Proactively identify and mitigate operational risks by implementing effective risk management strategies and contingency plans.- Analyze operational data and metrics to identify areas for improvement and make data-driven decisions.
Implement and optimize processes to streamline operations and maximize profitability.
- Manage client relationships, ensuring superior service and driving account growth.
Identify and implement innovative technologies to enhance our service offerings.- Foster a positive and collaborative work environment that cultivates high morale and retention.
- About Baytech BPO Corporation
Established in 2016, Baytech BPO aims to provide our clients with solutions that actually work. The team is composed of online marketing professionals with a combined experience of over 30 years in the industry.
The rise of e-commerce websites have ballooned over the past decade and as quickly as they are created, they die out just as fast. Setting up an online business we make sure that we create a business for our clients that will actually create profit.
Frustrated by our own experience with outsourcing services, we know what it is like to be in our clients shoes. That gives us the edge when it comes to anticipating client needs.
With Baytech, you can be sure to get the best quality service.
If you're a results-oriented leader with a passion for digital innovation and building high-performing teams, we encourage you to apply!
Please submit your resume and cover letter to [Confidential Information].
Job Type: Full-time
Benefits:
Company events Free parking
- Promotion to permanent employee
Schedule:
Day shift Monday to Friday
Supplemental Pay:
* 13th month salary
