Channel Program Administrator

Sophos

Early Applicant

28 days ago
Be among the first 50 applicants

Exp: 0-2 Years

Philippines

Job Description

About Us

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos services and products connect throughthe Sophos Central management console and are powered bySophos X-Ops, the company's cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

The Channel Program Administrator oversees the day-to-day administration of global rebate programs and provides support for additional channel initiatives as required. This role involves managing rebate processes, reporting, and coordinating with multiple teams to ensure smooth program operations. Reporting to the Senior Director of Global Channel Programs, the Channel Program Administrator collaborates closely with Global Program Managers, Sales Operations, Regional Channel Leaders, Sales Finance, Accounting, and Legal to ensure all rebate programs align with defined business processes.

What You Will Do
Use Power BI reports to gather data for planning and rebate attainment tracking
Provide regular rebate attainment reports to sales finance, sales teams, and program participants
Manage the rebates mailbox for inbound inquiries and outbound communications
Utilize communication tools to send formal updates to rebate participants
Work with sales and sales operations teams to maintain participant lists and contact information
Assist with rebate tracking and program administration, identify trends, and escalate concerns as needed
Develop and maintain process documentation
Provide recommendations to improve operations and program effectiveness
Assist the Global Programs team with additional administrative tasks, including compliance reporting and monitoring the internal mailbox for inquiries
What You Will Bring
Prior experience in Marketing, Sales Operations, Channel Operations, Commissions, Rebates, or Finance
Proficiency in Excel, Power BI, or other reporting tools
Strong analytical mindsetable to interpret data, make informed decisions, and challenge findings when appropriate
Excellent written, verbal, and presentation skills in English
Ability to present information clearly and in a structured format
Strong organizational skills with the ability to prioritize tasks effectively
Critical thinking and problem-solving skills
Proficiency in MS Office or similar software packages
A proactive, learning-oriented mindset
Flexibility to work non-standard hours when needed to support cross-regional collaboration or project deadlines
Willingness to work 9 PM to 5 AM Manila time

#B1
Ready to Join Us
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back we encourage you to apply.
What's Great About Sophos
Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
Our people we innovate and create, all of which are accompanied by a great sense of fun and team spirit
Employee-led diversity and inclusion networks that build community and provide education and advocacy
Annual charity and fundraising initiatives and volunteer days for employees to support local communities
Global employee sustainability initiatives to reduce our environmental footprint
Global fitness and trivia competitions to keep our bodies and minds sharp
Global wellbeing days for employees to relax and recharge
Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos data protection practices, please contact [Confidential Information].