Cebu Store Staff (Cashier, Book Specialist, Customer Service Associate)

CASHIER RESPONSIBILITIES

• Receives payments in the form of cash, check, or credit card transactions for all merchandise purchased/rendered.

Assists customers with various questions typically related to payment, account balance, or item purchased.

• Balances cash drawer and provides the daily sales report

Prepares and performs cash and check deposits. Receives and records cash and check payments from credit care companies

• Prepares relevant cash and accounting-related reports, such as credit charge slip summary, EWT summary, and O.R.

Performs store opening and closing activities, and provides assistance in counter operations.

• CASHIER REQUIREMENTS

At least College level of any course

• At least 1-year experience in POS transactions

Good communication and interpersonal skills

• Attention to detail

Has honesty and integrity

• Strong customer service skills

Can start ASAP

• AMENABLE TO WORK AT SM CITY J MALL, MANDAUE CITY, CEBU

• BOOK SPECIALIST RESPONSIBILITIES

Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services

• Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise

Arranges and displays books and merchandise in the respective sections

• Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests

Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises

• BOOK SPECIALIST REQUIREMENTS

Book savvy

• Excellent customer service skills

Pleasing personality

• Knowledgeable in Merchandise display

Organizational skills

• Knowledge of inventory procedures

Can start asap

• AMENABLE TO WORK AT SM CITY J MALL, MANDAUE CITY, CEBU

• CUSTOMER SERVICE ASSOCIATE RESPONSIBILITIES

Respond to customer inquiries in-store

• Assist customers with requests such as but not limited to reservations, transfers, special orders, returns, etc.

Able to prioritize inquiries and anticipate customer requests and responses

• CUSTOMER SERVICE ASSOCIATE REQUIREMENTS

At least 2 years in College

• Knowledgeable in Microsoft Office programs

Must be fluent in verbal and written English and intermediate in verbal and written Tagalog

• Fresh Graduates are encouraged to apply

AMENABLE TO WORK AT SM CITY J MALL, MANDAUE CITY, CEBU

Job Type: Full-time

Schedule:

• 8 hour shift

Shift system
Supplemental Pay:

• 13th month salary

Overtime pay

Application Question(s):

• What position are you interested in applying for (Cashier, Book Specialist, or Customer Service Associate)

* Are you willing to attend a face-to-face interview on August 28-30, 2024