We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate Duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products, and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store's visual appearance to high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.
Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries- Follow and achieve the department's sales goals on a monthly, quarterly, and yearly basis
Go the extra mile to drive sales
- Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store- Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Handle returns of merchandise- Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
- Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)
Proven work experience as a Retail Sales associate, Sales representative, or similar role- Basic understanding of sales principles and customer service practices
Basic Math skills
- Working knowledge of customer and market dynamics and requirements
Track record of over-achieving sales quota- Hands-on experience with POS transactions
Familiarity with inventory procedures
- Solid communication and interpersonal skills
A friendly and energetic personality with a customer service focus- Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
Job Type: Full-time
Schedule:
Supplemental Pay:
Commission pay
Overtime pay
