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Call Center Representative

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

_Job Title: Customer Service Representative_

_Location: Cebu_
  • Key Responsibilities:
_Handle complaints, provide appropriate solutions, and alternatives within the time limits._
  • _Manage large amounts of incoming calls._
_Follow communication procedures, guidelines, and policies._
  • _Resolve product or service problems by clarifying customers complaints._
_Select and explain the best solution to solve the problem._
  • Qualifications:
_- HS/SHS Grad & College Undergrad_
  • _- Must have1 year BPO (Voice) experience_
_- Has a Driver's License_
  • _- Willing to work onsite._
  • Benefits
: _Competitive salary_
  • _Health insurance_
_Paid time off and holidays_
  • _Professional development opportunities_

Job Types: Full-time, Permanent

Pay: Php18,
  • 00 - Php23,000.00 per month

    Benefits:
  • Additional leave
Company Christmas gift
  • Company events
Health insurance
  • Life insurance
Opportunities for promotion
  • Paid training
Pay raise
  • Promotion to permanent employee
Schedule:
  • 8 hour shift
Evening shift
  • Fixed shift
Late shift
  • Monday to Friday
Night shift
  • Rotational shift
Supplemental Pay:
  • 13th month salary
Anniversary bonus
  • Bonus pay
Commission pay
  • Overtime pay
Performance bonus
  • Quarterly bonus
Tips
  • Yearly bonus


Ability to commute/relocate:
  • Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Preferred)

Education:
  • Senior High School (Preferred)

Experience:
  • Call Center Representative: 1 year (Preferred)

Language:



English (Preferred)

More Info

Industry:Other

Function:BPO

Job Type:Permanent Job

Date Posted: 24/10/2024

Job ID: 97781299

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