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Medical BPO

Call Center Representative

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

We are looking for a customer-oriented order processing agent at our Makati office. This is an on-the-site opening, so no need to worry about having a home office, internet, or your own computer. We are open to any employee with or without prior experience. We want someone who is motivated to work hard and smart, with the potential of advancement within our company
  • What we offer
  • Paid leave and holiday pay
Company Christmas gift
  • Health insurance plus one dependent
Opportunities for promotion- internal hires first priority for advancement
  • Paid training at full pay rate from day 1
Annual raises and performance reviews
  • Optional overtime and additional pay incentive for weekend work
Base pay plus generous performance pay
  • Steady schedule either night or day shifts
13th month salary
  • Regularization for all qualified employees after probationary period
Night differential for night shift employees
  • Responsibilities
  • Build sustainable relationships and trust with customers
Use the tools provided to help our customers
  • Recommend process improvements
Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
  • Skills
  • Strong communication skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Type: Full-time

Pay: Php15,
  • 00 - Php25,000.00 per month

    Benefits:
  • Additional leave
Company Christmas gift
  • Health insurance
Opportunities for promotion
  • Paid training
Pay raise
  • Promotion to permanent employee
Schedule:
  • 8 hour shift
Day shift
  • Evening shift
Holidays
  • Monday to Friday
Night shift
  • Overtime
Weekends
Supplemental Pay:
  • 13th month salary
Anniversary bonus
  • Overtime pay
* Performance bonus
  • Yearly bonus


Expected Start Date: 08/05/2024

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 26/10/2024

Job ID: 98177931

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