Job Description
START DATE 23, 27 and 30
As a Customer Service Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the worlds biggest and most sought-after brands.
Your Day-to-day In a Nutshell
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various Concentrix and client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
You may be our next Customer Experience Champion if you :
Are a college graduate, with or without BPO experience
If Highschool/Senior High School graduate should have an experience of at least six (6) months in the BPO industry
Have good English communication skills
Have working knowledge on computers
Have good customer service, multi-tasking, and problem-solving skills
Are willing to work in shifting schedule
Heres whats in store for YOU!
Paid training
Competitive salary
Monthly performance incentives
Benefits after six (6) months
Vacation entitlement upon hire
Career pathing and advancement opportunities
Job Type: Full-time
