Buyer Supplier Network and RAMP Solutions Specialist

Buyer Supplier Network and RAMP Solutions Specialist

With a focus on simplicity and sustainability, ShipServ's vision is to transform maritime trade by becoming the trusted starting point for every purchase order. The company is committed to facilitating seamless and streamlined trading through its market-leading digital solutions, empowering businesses to thrive in a connected and sustainable trade ecosystem.

ShipServ has built the largest maritime ecosystem at the forefront of industry transformation, connecting a vast network of trusted partners. Every day, its platform processes a high volume of transactions, providing ShipServ with a wealth of transactional insights and allowing the company to leverage cutting-edge technologies to drive sustainable progress.

ShipServ is dedicated to supporting its customers on their journey towards excellence in the maritime industry and catalysing positive change. In 2023, ShipServ facilitates $6bn of global maritime trade and has 300 buyers and 50,000 supplier profiles on the platform.

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GLOBAL AND GROWING

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At ShipServ, part of the Marcura Group, we have:

800+ customers in 53 countries

1000+ global team members

20+ years experience specialising in the maritime industry

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THE ROLE Buyer Supplier Network and RAMP Solutions Specialist

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We're seeking Buyer Supplier Network and RAMP Solutions Specialist who will be dedicated to understanding client needs, designing tailored solutions, and assisting the implementation of products or services that address specific challenges during integration process, as well as Ensuring smooth seamless transaction between client system to Shipserv platform

In this role, you will be also expected to identify key business development opportunities using relevant cases pertaining to customer onboarding experience

RESPONSIBILITIES & DUTIES:

• Identify the gaps/issues and concerns during integrations.
• Improve client response rates in system adoptions.
• You will collaborate closely with internal and external clients, using your expertise to bridge the gap between technical capabilities and client requirements.
• This role requires a deep understanding of industry trends, exceptional communication skills, and a proactive approach to problem-solving.
• This may involve tailoring existing solutions, developing new ones, or integrating various products and services.
• Coordinate with other departments to ensure timely completion of tasks/ projects
• Perform other administrative duties as needed.

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ABOUT YOU

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• Bachelor's degree in business, technology, or a related field is often required.
• Knowledgeable on Six Sigma, Lean or other process improvement tools (Certification is an advantage)
• Minimum 3 years experience as a Solution Owner or similar role in a B2B Marketplace or Marine Procurement industry.
• Strong understanding of industry trends, products, and services relevant to the role, with the ability to quickly grasp technical concepts.
• Buyer and Supplier Maritime platforms or B2B
• Proven ability to analyze complex client challenges and design creative, effective solutions that align with business goals.
• Knowledge of e-procurement within the maritime procurement industry.
• to details.
• project management skills with a track record of consistently delivering projects on time, on budget, and to high quality.
• time management and communication skills.
• to collaborate effectively across various functions.
• communication, problem solving and analytical skills.
• in MS Excel and other data analysis tools.
• implements, monitors and process improvement ideas/ programs.
• A customer-centric mindset, with a passion for delivering high-quality solutions and exceeding client expectations.

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DIVERSITY AND INCLUSION

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We're 100% committed to preserving our culture of inclusion and diversity.

We're all different. This makes us stronger as a company and helps to ensure we serve our diverse customers in the best possible way. We're committed to hiring the best people for the jobs we have. And then making sure they're happy and can prosper.

We've made good progress already on gender diversity, a particular issue in the shipping industry. We welcome applications from people with disabilities, who may appreciate the flexibility of Marcura's remote excellence policy (work from home).