You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Production Support resource to support HK Life (Ingenium) application.
Job Description (heading) / Description Du Poste (titre)
- Functions as a liaison between cross-functional teams - business stakeholders, IT, project managers, developers, and solution architects - to deliver Service Requests and troubleshoot Production Incidents and jointly develop a solution. The role will work closely with the business team to understand , define, and scope the problem to derive the business requirements for a solution
Preferred Skills (heading) / Comptences Particulires (titre)
- COBOL
- DB2
- SQL
- Test Plan
- EXCEL
- Word
- Powerpoint
Qualifications (heading) / Comptences (titre)
- Minimum of 5 years as a Business Analyst with a background in Project development or Production Support
Responsibilities (heading) / Responsabilits (titre)
- Incident Management
- Problem Management
- Service Request fulfillment Bulleted List
Job Category:
Business Analysis - Systems
Posting End Date:
23/06/2024
