Business Support Administrator (Australian Client/Day Shift)

About Brainbox

Brainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of Always Be Kind is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.

We in Brainbox, are seeking a highly organised Business Support Administrator to support the day-to-day operations of the client's organisation. The successful candidate will provide comprehensive administrative assistance to the client's executives, ensuring efficiency in office operations, data management, and special projects.

• Requirements

2-3 years of work experience as an Executive Assistant, Personal Assistant, or similar role (preferably with an AUS Client)

• Bachelor's degree in Office Administration or any relevant degree

Demonstrated experience in office administration, executive assistance, or similar roles

• Strong organisational and multitasking skills

Excellent written and verbal communication abilities

• Proficiency in Microsoft Office Suite and relevant software

Detail-oriented with problem-solving skills

• Discreet handling of confidential information

Ability to work independently, prioritise tasks, and meet deadlines

• Professional demeanor with exceptional interpersonal skills

• Key Responsibilities

Prepare, edit, and refine documents, correspondence, reports, and presentations.

• Maintain electronic records and handle incoming communications.

Oversee office operations, manage mail deliveries, and facilitate procurement activities.

• Arrange meetings, prepare agendas, take minutes, and distribute materials.

Download reports, maintain confidentiality, and update internal systems.

• Support special projects with research, analysis, and coordination.

Handle executive correspondence and organize travel itineraries.

• Create and proofread documents and reports.

• Perks

Attractive and competitive salary

• Tenure-based and Performance-based incentives

Paid time off

• Unlimited cash incentives for hired referrals

Engagement and Recognition programs

• HMO on day 1

Work-life balance with a

• 5h week and free weekends
• International career growth and clients

Opportunities to travel abroad

• Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants

Fun and inclusive working environment and great working culture

• Dedicated local support with local Management, HR, onboarding, payroll, and ICT

Access to unlimited training and micro-competencies to advance your skills

• This role is subject to a number of skills and practical tests.

This position is an onsite role at our Pampanga office. Candidates must be willing to work on-site.

Job Types: Full-time, Permanent

Schedule:

• 8 hour shift

Day shift

• Fixed shift

Monday to Friday

Ability to commute/relocate:

• Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your notice period

What is your desired salary range

Experience:

• Administrative: 3 years (Preferred)

Australian: 2 years (Preferred)