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EMAPTA

Business Process and Reporting Analyst (Full Time, Project-Based)

Early Applicant
  • 5 hours ago
  • Be among the first 50 applicants
Exp: 2-4 Years

IT/Computers - Software

Job Description

Job Description

Your Gateway to Transformational Impact

Empower businesses by reshaping processes and delivering actionable insights. This is your opportunity to leave a legacy in the outsourcing industry while enjoying international exposure and building a global career. Forge a career while staying rooted, and create a legacy that elevates your expertise beyond boundaries.

Job Overview

Employment type: Full-time Project-based employment for 1 to 2 months
Shift: Day Shift, 7:00 AM to 4:00 PM
Work setup: Permanent WFH

Job Description:

As a Business Process and Reporting Analyst, you'll lead the charge in optimizing workflows, creating actionable insights, and driving impactful change. Collaborate with stakeholders to analyze processes, craft SOPs, and develop robust reporting systems, ensuring compliance and efficiency at every step.


Your Daily Tasks
Process Interviews & Analysis:
  • Conduct interviews to understand current workflows and challenges.
  • Identify key tools, approvals, and handoffs in processes.
  • Document challenges and improvement areas, reviewing KPIs and compliance.
Process Documentation & SOP Drafting:
  • Create step-by-step SOPs and detailed workflow diagrams.
  • Align documentation with industry best practices for clarity and accuracy.
Review & Validation:
  • Share and refine SOPs with stakeholders for feedback.
  • Revise documentation to ensure implementability and completeness.
Process Finalization & Implementation:
  • Collaborate with the sales team for process rollouts and training.
  • Ensure compliance with regulations in finalized workflows.
Operational Insights & Reporting:
  • Develop reports on key metrics and analyze data for trends.
  • Build dashboards and presentations for strategic decision-making.


Requirements

The Qualifications We Seek

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Minimum of 2 years experience in business process analysis or operational reporting.
  • Proven expertise in documenting finance and accounting processes.
  • Proficiency with Excel, Power BI, or similar data analysis tools.
  • Strong skills in communication, stakeholder management, and project coordination.
  • Experience in sales or enterprise environments is an advantage.
  • High attention to detail and organizational skills.
  • Willingness to work on a project-based employment for 2 months.

Benefits

Exciting Perks Await!

  • Competitive Package
  • Permanent WFH arrangement
  • Day shift schedule
  • Unlimited upskilling through Emapta Academy courses (Want to know more Visit )
  • 24/7 free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

Why We Stand Out Among the Rest!

Join Emapta, a company recognized as one of the Best Places to Work for in Asia by HR Asia and The Philippines Best Employers for 2023. Our culture of care and empathy, reflected in our 50/50 gender ratio, ensures you'll feel like part of the family from day one. We're dedicated to nurturing talent and providing the tools for your success. Be part of a squad of dream chasers and world changers, showcasing Filipino talent to the world. With 19 strategically located offices and over 800 clients, you'll have the opportunity to make a positive impact daily, whether you prefer office-based or work-from-home options. Join us for a 100% virtual recruitment process and let's make magic together!

Working in Emapta not only provides you the certainty of working with a well-established organisation which nurtures the careers of almost 9,300+ team members - it also places you in direct relationships with some of the world's leading and most innovative companies.

Tim Vorbach, CEO

#EmaptaExperience


Date Posted: 28/11/2024

Job ID: 101746289

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About Company

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Emapta is a leading offshore staffing and outsourcing company in the Philippines. Providing BPO services to clients from the US, AU and other countries.

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