HelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.
As a BI Analyst, you will focus on driving meaningful insights from the readily available data we have. You love using data and numbers to solve complex business problems and are highly motivated by a fast-paced culture.
Champion a data-driven approach to problem-solving and decision-making by creating dashboards using Tableau
- Use analytical tools and models (A/B testing, regression analysis, etc.) to identify customer pain points and answer broad business questions with clear actionable solutions
Be confident in supporting and challenging stakeholders in the ideation, implementation and review of dashboards- Support managers and users acquiring data from various data sources
Be responsible for data cleaning and data quality assurance
- Skills and preferred qualifications
- You have a Bachelors degree in Engineering, Mathematics, Sciences, or a similar field
You have industry experience in a reporting, BI, data analysis, or similar position with an operations focus
- You have worked with SQL and Python to deliver analytics projects
You have used a BI tool for visual analytics - Tableau is a plus- You are able to understand business topics and translate them into data requirements
You are proactive, autonomous, curious, data-driven
At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.
#hchosted
Job Types: Full-time, Permanent
Pay: Php80,
- 00 - Php100,000.00 per month
Benefits: - Work from home
Schedule:
Afternoon shift
Supplemental Pay:
* 13th month salary
