Responsibilities:
- Mentor and Manage a High-Performing SDR Team: Lead, mentor, and manage a team of Sales Development Representatives (SDRs) to ensure they meet and exceed performance targets.
- Identify New Business Opportunities: Research and identify potential clients and markets where our outsourcing services can add value focusing on SMEs that require app and/or web development.
- Client Relationship Management: Build and maintain strong, long-lasting relationships with clients to understand their needs and ensure satisfaction with our services.
- Develop and Execute Business Strategies: Create and implement effective business development strategies to meet revenue and growth targets.
- Sales Presentations and Proposals: Prepare and deliver persuasive presentations and proposals that clearly communicate the benefits of our services.
- Market Research and Analysis: Conduct thorough market research to stay informed about industry trends, competitor activities, and potential business opportunities.
- Negotiation and Closing: Lead negotiations and close deals with new clients, ensuring favorable terms for both parties.
- Collaborate with Internal Teams: Work closely with the marketing, operations, and leadership teams to develop and execute effective outreach strategies and ensure a seamless handoff of qualified leads.
- Performance Tracking: Monitor and report on key performance indicators (KPIs) related to business development, such as client acquisition, revenue growth, and market share expansion.
Qualifications and Requirements:
- 5+ years of experience in business development, sales, or account management, preferably in the outsourcing, BPO, or IT services industries.
- A bachelor's degree in business, marketing, or a related field is preferred.
- Proven track record of success in driving business growth and achieving sales targets.
- Strong understanding of the outsourcing and BPO industry.
- Excellent communication, negotiation, and relationship-building skills.
- Strategic thinking and the ability to develop and execute comprehensive business plans.
