Job Description
We are urgently hiring for Business Compliance Officer for our client located in Ortigas
Salary: Up to 90k
Set up: On site
JOB SUMMARY
Act as an account manager and communication pivot between client, 3rd party companies and government licensing body. To track, manage and maintain information and documentation regarding ongoing projects and workloads. To ensure internal and 3rd party compliance to company polices and processes. To build and manage positive relationships with internal and external stakeholders.
DUTIES AND RESPONSIBILITIES
1. Account Management:
Be the bridge: Act as the primary point of contact for assigned B2B accounts, managing all incoming and outgoing information flow
Relationship builder: Get to know your 3rd party accounts, understand their structure, priorities, and concerns
Expectations manager: set clear timelines, guidelines and processes with internal teams and 3rd parties
Meeting maestro: Schedule, coordinate and facilitate meetings, ensuring all relevant parties are informed and prepared, full agendas are covered and next steps clear
Information architect: Maintain accurate and up-to-date records, keeping track of key details, interactions, decisions, policies and processes
Compliance champion: Oversee 3rd party and internal documents, discussions and workloads ensuring adherence to company policies and legal regulations
Coordination chief: Provides assistance during preparation of integration, project issue, revenue and any other relevant reports and coordinates with the concerned 3rd parties
Point of escalation: be the first point of escalation for issues with 3rd parties ensuring all relevant information is gathered and coordinated with internal teams and management and government licensing body. To facilitate smooth problem-solving process with strong admin, regular follow-up and tactful communication
Coordinates, schedules, attends and fulfils the compliance sections of the on-site Post Audit Activities. Supports the executive directives cascaded by management
2. Team Management: Not Applicable since role does not have direct reports.
3. People Development: Not Applicable since role does not have direct reports.
4. Training and Onboarding:
Facilitate trainings where they can share best-known-practices in executing BCO tasks.
Contribute to updating training content based on actual learnings on-the-field.
5. Performs other functions and acts that may be assigned from time to time as the business requires.
JOB COMPETENCIES AND SPECIFICATIONS
1. Strong interpersonal skills: with the ability to build strong relationships with clients and colleagues. Should be comfortable talking to people, executives and owners.
2. Excellent formal written and verbal communication skills: Can write formal letter correspondences to private companies and government regulatory body.
3. Excellent organization and time management skills: Can prioritize and handle multiple accounts at the same time, organize meetings multiple internal and external parties, write meticulous documentation while adhering to government body's policies, rules, regulations and guidelines.
4. Detail-oriented: Ensures all details are accurate and complete.
5. Must have at least average proficiency using Microsoft Office 365 applications, and other productivity tools like CRM, printer, photocopier, etc
QUALIFICATIONS:
At Least 5 Years Of Experience as a Business Compliance Officer
Experience In B2B Accounts
Familiarity With Software Integration
