Business Application Analyst

Are you a talented technologist who has a passion for innovation, client success, and excellence

Join Nordic and be part of our mission to create a Global Managed Services Capability of passionate technologists focused on healthcare clients. Our goal is to create a leveraged, healthcare-centric delivery model that enables our clients to provide the best care, outcomes, and value to their communities. We provide excellent service to our clients so they can focus on what's best for the patient.

About Us

Nordic is an award-winning global health and technology consulting company that partners with health leaders around the world to create healthier systems, organizations, and people. Together, our global team of more than 3,300 professionals brings decades of experience across our key focus areas of strategic advisory, digital and cloud initiatives, implementation and support, ERP services, and managed services.

As an Application Analyst, you will:

• Be responsible for the analysis of data/systems, researching alternatives, identifying and designing potential solutions, defining test criteria, performing system tests, implementing changes, and monitoring post implementation performance.
• Support applications, databases, processes, workflows and functions as you relate to your specific clinical or business area.
• Provide support for systems, processes, and customers and responds in a timely manner to ServiceNow incidents and maintain documentation of their resolution.
• Assists with the implementation and support of IT Business applications and support by connecting with vendors. supporting the internal customer in fulfilling business needs.
• Serve as the point of contact on technical issues and application vendors alongside internal client.
• Implements and leads integrated solutions for application related technical and business issues with minimal oversight.

About you

• Bachelor's degree in the field of computer science, telecommunications, information sciences, or related field and/or 5+ years equivalent work experience.
• 5+ years of experience in an enterprise environment
• Must have experience in supporting multiple applications at once. (at least 3-5 applications)
• Experienced managing IT Applications as a liaison between customer/vendor
• Strong concept of IT technical support, vendor management, maintenance of customer services and relationships
• Experienced with technical support of facilities, legal or security IT applications.
• Extensive experience with Windows server management, including troubleshooting and configuration

The Opportunity

Embrace the opportunity to join our growing team of technologists who share a passion for innovation, client success, and excellence. Unleash your productivity in our recently refurbished office at One Ayala East Tower where convenience meets connectivity with easy transit options, 24/7 dining and retails bliss!

Join us to create a healthier world.

If you are looking for a challenging and rewarding career in IT Managed Services supporting healthcare clients, apply now to join us at Nordic. We're on a mission to connect people, data, and technology to create a healthier world. Together, we can make a difference in the lives of millions of people around the world.

Whoever you are, be you

At Nordic our maxim, Be You encourages us to celebrate our authentic selves, include all people, and embrace our differences. The need for healthcare doesn't discriminate and neither do we. At Nordic, we strive to create an environment that makes everyone feel welcome.