Business Analyst

IT Business Analyst Opportunity: Join Our Innovative Team!

The IT Business Analyst is the liaison between the business group, vendors, and the information systems

group. The Business Systems Analyst analyzes the project requirements, functional specifications, and

assists the business in documenting the requirements to ensure the development of a comprehensive

solution.

Main Accountabilities:

1. Requirements gathering and analysis: Collaborating with stakeholders to understand their needs, gathering and documenting requirements, and analyzing them to determine underlying business objectives and problems.

2. Process mapping and modeling: Documenting and analyzing current business processes, mapping process flows, and identifying bottlenecks, inefficiencies, and areas for improvement.

3. Data analysis and interpretation: Conducting data analysis and interpreting trends, patterns, and insights to identify opportunities for process optimization, cost reduction, and revenue enhancement.

4. Solution design and recommendation: Developing innovative solutions, recommending process changes, system enhancements, or other initiatives to address identified issues and achieve business objectives.

5. Stakeholder management: Collaborating with stakeholders including business users, IT teams, and management to ensure clear communication, alignment of expectations, and buy-in for proposed solutions.

6. Project management:

Analyze business requirements and assist the business in documentation by organizing disparate requirements into logical categories

Translate business requirements into functional specifications and communicate requirements to the technical team

Bridge the gap between the business and the development team to clarify requirements

Assisting with project planning, monitoring progress, tracking milestones, and coordinating resources to ensure timely delivery of projects or initiatives.

7. Documentation and reporting: Creating and maintaining detailed documentation of requirements, specifications, process maps, test plans, and project-related information. Producing regular reports to communicate project status, issues, risks, and recommendations to stakeholders.

Identifies scope changes and assists the Project Manager in scope management

Assesses the design risks and identifies mitigating actions

8. User acceptance testing and quality assurance: Supporting testing efforts by defining test scenarios, coordinating testing activities, and verifying that implemented solutions meet business requirements and quality standards.

9. Change management: Assisting with change management activities, such as conducting impact assessments, identifying training needs, and developing communication plans to ensure successful implementation of changes.

Provide end-user manuals/instruction to the application support group, especially when it comes to resolving production issues

Facilitate turnover or transition of the project to the application support group during stabilization.

10. Continuous improvement: Identifying opportunities for continuous improvement in processes, tools, methodologies, and best practices related to business analysis.

Business Analyst is assigned 1 to 3 concurrent projects/initiatives that are aligned to a single business segment's strategy and objectives and/or with simple to medium complexity.

SKILLS and QUALIFICATIONS:

Knowledge (Minimum Training/Certification Courses/Requirements)

Business systems analysis

Financial services

Systems Development Life Cycle (SDLC)

Skills (Minimum/Preferred Proficiency/Skills Required)

Excellent leadership skills

Excellent negotiation skills

Excellent problem solving and analytical abilities

Conflict management skills

Stakeholder management skills

Excellent oral and written English communication skills

Experience (Minimum/Preferred Actual Experience/Work Experience)

At least 5 years of experience in a business systems analysis role

At least 5 years of experience in the IT industry

At least 5 years of experience in a financial services institution.

Education (Minimum/Preferred Undergraduate/Graduate/Postgraduate Course)

Graduate of a 4-year college degree in Computer Science, IT, Management, Banking or other related courses