Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!
Are you ready to be part of a professional community that's powering businesses globally to save, grow and transform Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence Look no further - hammerjack has the perfect opportunity for you!
Role: Business Analyst
Location: Permanent Work from Home
About Us
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission To improve lives by fostering meaningful professional relationships and driving success on a global scale.
Our Impact
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.
Duties And Responsibilities
Requirements Gathering and Analysis
- Collaborate with stakeholders to understand business needs and translate them into detailed functional requirements.
- Conduct interviews, workshops, and surveys to gather requirements from users.
- Analyse and prioritise requirements, ensuring alignment with business goals.
Technical Writing
- Create clear, concise, and comprehensive technical documentation, including user manuals, system specifications, and process flows.
- Maintain and update documentation throughout the project lifecycle.
Product Development Support
- Work closely with the product development team to ensure requirements are understood and implemented correctly.
- Participate in design reviews, sprint planning, and testing phases.
- Provide ongoing support and clarification to development teams during the implementation phase.
Stakeholder Communication
- Facilitate communication between business users, technical teams, and management.
- Present findings, recommendations, and project status updates to stakeholders.
- Manage stakeholder expectations and ensure alignment with project objectives.
Business Process Improvement
- Analyse current processes and identify areas for improvement
- Develop and propose solutions to enhance efficiency and effectiveness.
- Support the implementation of new processes and technologies.
Qualifications
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.
- 3-5 years of experience as a Business Analyst, preferably within a SaaS environment.
- Proven experience in technical writing and creating detailed documentation.
- Strong understanding of software development lifecycle (SDLC) and agile methodologies.
- Proficiency in using business analysis tools and software (e.g., JIRA, Confluence, Microsoft Office Suite).
- Ability to create process models, use case diagrams, and data flow diagrams.
- High attention to detail and organisational skills.
What's In It For You
- Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive for productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.
Ready to Make a Difference
If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together!
hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 
