We are seeking a Business Analyst / Designer with a passion for product design to assist in the development of interactive web and mobile applications as part of our dynamic Fintech solutions team.
Every project is different and brings its own set of challenges. Expect to be working on a roster of brand name clients from around the globe including Asia, Australia, Western Europe, Great Britain, and the US.
This is a broad role that combines Design and BA requirements. The role will have a key focus on working as part of our product design team to create and finalise designs based on client concepts. The role will also assist in documenting requirements, developing designs and specifications for hand-off to our Agile development teams as well as working with the development team to ensure tasks are implemented correctly. You will also be involved in QA testing of requirements so will get to ensure the outcomes from your requirements meet clients needs.
You will be collaborative in nature and ready to support the junior team members in our flat-structured development environment. You will need to be comfortable working within a Agile software development environment and be flexible enough to adapt to changing conditions and approaches.
Candidates will need to thrive on preparing detailed specifications and designs, have excellent written and verbal communication skills and be able to see the client perspective in the delivery of quality solutions.
This is a wonderful opportunity, with flexible work arrangements, for a Business Analyst / Designer who's ready to take on the next challenge in their career and join a thoughtful, caring and creative team. We warmly encourage applicants of any age, gender, sexuality and cultural background to apply.
The Role
Requirements scoping
Assist in organising and participate in requirements gathering workshops
Document business and functional solution requirements
Coordinate with technical experts to establish technical product requirements
Provide input and assist in the defining of user stories and development tasks
Collaborate on defining testing strategies and plans
Create testing requirements for user stories and development tasks
New product design
Develop detailed UI/ UX product designs and workflows based on client concepts
Work with the Product Manager to ensure client requirements are met
Create and implement design systems
Modify and revise existing designs and content based on stakeholder feedback
Draft and edit wireframes as needed
Develop design concepts into functional prototypes
Plan, organise and coordinate user testing sessions
Document user testing results
Share results with stakeholders and agree updates to be made
Maintain and advance the design system
Maintain a re-usable components design library and specifications
Coordinate with third party vendors to ensure accurate communication and efficiency in the design phase
Support product development
Collaborate with Product Owners, Product Managers other BAs and designers to ensure developed tasks are aligned with client requirements
Coordinate task preparation for development, including input from design, retirement actuaries, development, QA and PM
Provide input into and assist in the documenting of User Stories and development tasks
Ownership for the creation of testing requirements for Use Stories and development tasks
Undertake functional testing and provide QA signoff that developed tasks meet client requirements
Provide design support to the development team implementing the designs
Manage User Acceptance Test execution and approval
Take ownership of QA testing and UAT deliverables and signoffs
Quality and efficiency
Proof-read wireframes and designs to ensure consistency and accuracy
Contribute to streamlining the graphic design function, including leveraging re-usable components design, as appropriate
Work with QA team to ensure the designs are followed to a high standard
Promote good collaboration in the team by assisting in solutioning, identifying risks, and resolving impediments/issues/defects.
Make recommendations on process improvements
Support building the design Community of Practice within Outsourcing GB and WTW to support wider adoption of design-thinking framework for innovation and achieving target customer/member outcome.
Marketing
Assist in developing marketing materials and undertaking marketing campaigns
The Requirements
Strong attention to detail
Enjoyment of detail-oriented tasks and requirements specifications
UI/ UX design experience and commitment to furtherdevelop design skills
FIGMA design skills or willingness to learn FIGMA design software
Commitment to develop appropriate documentation
Committed to producing high quality results within strict deadlines
Must have a strong work ethic and be a flexible, fast learner/self-starter with a willingness/ability to acquire new skills and work on projects outside immediate area of expertise
Strong analytical skills, with the ability to decompose problems and/or processes into logical parts
Strong communication skills, and with ability to tailor communication style and medium to the audience
Proficient Business Analysis skills, including User story creation, user test preparation and management
Ability to work independently, as well as part of a team
Ability to work in a fast-paced environment
WTW is an Equal Opportunity Employer
