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Flexscale

Business Analyst - Fully Remote

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

How to Apply:

Interested candidates are encouraged to fill out the application form using the following link: bit.ly/FlexscaleApplication
  • About Flexscale:

Flexscale is a dynamic US-based staffing company founded in
  • We specialize in bridging startups and global enterprises with top-tier international talent, focusing on Operations, Finance, and Engineering. With a commitment to inclusive work environments and client satisfaction, we empower businesses to scale efficiently and effectively.
  • Position Overview:

We are seeking a proactive and detail-oriented Operations Coordinator to join our dynamic team. This role involves managing various operational tasks such as reputation management, client auditing, and order processing for our merchandise business. The ideal candidate is someone who can handle multiple responsibilities and is eager to learn and grow within the company.

  • Key Responsibilities:

Reputation Management:


a. Monitor and manage client reviews on various platforms.

b. Respond to reviews professionally and timely, addressing any concerns or feedback.

Client Auditing:


a. Conduct monthly audits for all clients.

b. Create and maintain scorecard dashboards to track client performance and metrics.

Order Management:


a. Oversee the processing of orders for our small business, ensuring timely and accurate fulfillment.

b. Manage inventory and coordinate with suppliers as needed.

Business Analytics:


a. Analyze data to provide insights and recommendations for process improvements.

b. Utilize spreadsheets and be familiar with ClickUp for efficient task management and reporting.

  • General Operations:

a. Assist in various projects and tasks as assigned.

b. Support specialized roles within the operations team, adapting to different responsibilities as needed.

  • Qualifications:

Advanced proficiency in Excel, Airtable, and spreadsheet management.

Familiarity with ClickUp or similar task management tools.

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders.

Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Previous experience in reputation management or customer service.

Familiarity with auditing processes and creating performance dashboards.

Experience with order management and inventory systems.

  • Benefits:

WFH Arrangements: Enjoy the freedom of remote work, empowering you to balance professional and personal commitments effectively.

Generous Paid Time Off: Enjoy 18 annual paid leaves, starting from your first month, ensuring you have ample time to relax and unwind.

Observance of US Holidays: Celebrate important cultural moments with designated US Holidays.

Supportive Workplace Culture: Thrive in an environment that values diversity and inclusivity, fostering collaboration and personal growth at every step.

Job Type: Full-time

Pay: From Php80,000.00 per month

Benefits:
  • Work from home
Schedule:
  • 8 hour shift
Supplemental Pay:
  • Commission pay
* Performance bonus













More Info

Industry:Other

Function:Operations

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97833341

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