Business Analyst

1. Requirements Gathering:

- Collaborate with stakeholders to gather and document business requirements for IT projects.

- Conduct thorough analysis of existing systems and processes to identify areas for improvement.

- Write and Review Use Cases.

2. System Integration:

- Work closely with IT development teams to ensure seamless integration of systems that support HMO operations.

- Facilitate communication between business units and technical teams to address integration challenges.

- Perform product validation testing of new functionality.

- Perform product support.

3. Data Analysis:

- Analyze healthcare data to extract meaningful insights that contribute to decision-making processes.

- Ensure data integrity and accuracy in IT systems, especially in relation to health records and patient information.

4. Regulatory Compliance:

- Stay informed about regulatory changes within the healthcare industry, ensuring that IT systems comply with relevant standards and regulations.

- Collaborate with legal and compliance teams to implement necessary adjustments to IT processes.

5. Process Improvement:

- Identify and recommend opportunities for process improvements and automation in HMO operations.

- Develop business cases outlining the benefits and ROI of proposed IT solutions.

6. User Training and Support:

- Assist in the development of training materials and provide support to end-users during the implementation of new IT systems.

- Address user queries and concerns, ensuring a smooth transition to new technologies.

7. Risk Management:

- Assess potential risks associated with IT implementations and propose mitigation strategies.

- Work with cybersecurity teams to ensure the security of health-related data.