Job Summary:The Branch Operations Officer is responsible for the supervision of branch operations and implementation/observance of the policies and procedures of the Bank as well as of the regulatory bodies.
- DUTIES AND RESPONSIBILITIES
- Ensure effective, efficient, prompt and accurate servicing of branch clients especially during account opening, processing of forward maturities, and handling clients requests, queries and concerns.
- Assist the Branch Manager in achieving the business targets through in-branch marketing and cross selling.
- Perform activities related to Cash, Vault and ATM management as specified in the policy Manual.
- Supervise the processing of new accounts opening and ensure compliance on AMLA/KYC requirements. May also handle and perform opening of new accounts during unavailability of CSA subject to the approval of the Branch Manager and applicable policy/procedures in handling new accounts.
- Act as a joint/dual custodian as stated in the policy manual.
- Sign/approve bank instruments (i.e., withdrawals, encashments, certificate of time deposits, manager's check, debit/credit memo, etc.) and transactions based on the defined approving limits.
- Grant override on transactions requiring officer's approval based on the defined override limits / authority.
- Supervise inward and outward checks clearing process and ensures proper disposition.
- Conduct investigations on shortages/overages, suspicious transactions, and renders report to Head Office.
- Ensure preparation and submission of required regulatory / internal reports.
- Regularly checks on the operability of the CCTV.
- Responsible in ensuring the security and protection of the Bank
- Conduct daily call back and post audit of all branch transactions.
- Prepare and send notice/s for mishandled accounts and dormant accounts to the BOSD Head.
15 . Perform duties and responsibilities required under the latest manual of operations pertaining to the position.
- Perform other tasks/duties that may be assigned by superiors from time to time.
- Qualifications:
Graduate of any business course- With at least 1-2 years experience as Branch Banking Operations Officer
With good leadership qualities and analytical
- Good communication skills
Proficient in MS office applications- Strong work ethics, self-motivated, resilient, positive attitude, organized
Willing to start ASAP and amenable to work in Dasmarias.
Job Type: Full-time
Ability to commute/relocate:
- Santa Rosa City, Laguna: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Branch Operations Officer: 2 years (Preferred)
Willingness to travel:
* 100% (Preferred)
