Job Expectations:- Position Type: Supervisor / Managerial
Employment Type: Full-time; Permanent (Direct Hire)Work Setup/Location:
Onsite - Wack Wack, Mandaluyong CityIndustry: Insurance Industry
Are you a dynamic individual passionate about sales Do you excel in fast-paced environments with ever-changing challenges If so, we want to hear from you! As a Sales Officer
, you will oversee the efficient operation of our client's branch office, playing a crucial role in managing daily activities, ensuring customer satisfaction, and meeting business objectives. Ready to advance your sales career Apply now!
_Branch Operations Management:
_- Supervise and manage all branch activities to ensure smooth operations.
Develop and implement operational policies and procedures.
- Monitor and evaluate branch performance against established targets and take corrective actions when necessary.
Ensure compliance with company policies, industry regulations, and legal requirements.
_Team Leadership:
_- Recruit, train, and develop a high-performing branch team.
Provide guidance, coaching, and support to staff members.
- Foster a positive work environment that encourages teamwork, collaboration, and employee growth.
Conduct regular performance evaluations and goal-setting for team members.
_Customer Relationship Management:
_- Build and maintain strong relationships with existing and potential intermediaries and customers.
Address customer inquiries, complaints, and concerns in a timely and effective manner.
- Identify opportunities to enhance customer satisfaction and loyalty.
Monitor customer feedback and implement improvements as needed.
_Sales and Business Development:
_- Develop and execute strategies to achieve branch sales targets and revenue goals in all sales channels (Bancassurance, Agency, Brokers, and Other Distribution Channels).
Recruit productive agents.
- Identify market trends, customer needs, and competitive intelligence to drive business growth.
Work closely with the sales team to identify new business opportunities and expand the customer base.- Develop and maintain partnerships with key clients and stakeholders.
_Financial Management:
_- Prepare and manage the branch budget, ensuring cost-effectiveness and profitability.
Monitor financial performance, analyze variances, and take corrective actions as necessary.
- Ensure accurate financial reporting and compliance with accounting standards.
_
Risk Management:_
- Identify and mitigate risks related to branch operations, compliance, and security.
Implement and enforce security protocols and safety measures.- Report incidents and maintain incident response procedures.
Bachelor's degree in Business Administration, Management, or a related field.- 3+ years of experience in people management or leadership roles, preferably in branch management or a related field.
5+ years of background or experience in insurance (life and non-life).
- Strong understanding of the industry, products, and services offered by the organization.
Knowledge of relevant regulations and compliance requirements.- Proficiency in financial analysis and budget management.
Customer-focused mindset with a commitment to delivering exceptional service.
- Strong problem-solving and decision-making abilities.
Computer literacy and familiarity with relevant software applications.- Excellent leadership, communication, and interpersonal skills.
Our client is dedicated to emerging as the foremost customer-centric provider of general insurance across South East Asia.
_Join our client team and unlock a range of enticing benefits, including:_
- HMO with 2 Free Dependents
14th Month Pay- Medical Allowance/Reimbursement
Performance Bonus
15 SL and VL
Job Types: Full-time, Permanent
Pay: Php35,- 00 - Php40,000.00 per month
Benefits: - Additional leave
Company Christmas gift
Opportunities for promotionSchedule: Day shift
Supplemental Pay:
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Sales: 5 years (Required)
Leadership/Supervisory-level: 3 years (Required)- Bancassurance: 2 years (Preferred)
Non-life Insurance: 3 years (Required)