Billing Supervisor

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Finance, Operations Management or related field.

At least three (3) yearsof professional experience in billing management (Accounts Receivables preferred), finance operations or a related field.

At least two (2) years experience in team supervision/management. Strong communication and interpersonal skills.

• Proficiency at using Microsoft Excel and Google Suite.

Knowledge of financial products and services.

• Adept at multitasking and possesses strong attention to detail, and organizational skills

Self-starter, able to learn using new tools quickly and work in a fast-evolving environment.

• JOB DESCRIPTION:

Lead and supervise the Finance Operations team - provide guidance, support, and mentorship to ensure team members meet performance goals and objectives.

• Review and approve statements of accounts prepared by billing associates to ensure accuracy and compliance with company policies and procedures.

Monitor and ensure the timely and accurate processing of loan and salary deduction transactions.

• Address and resolve billing concerns escalated by Client Success Managers/Account Managers in a timely and professional manner.

Investigate and resolve discrepancies or issues related to billing, collaborating with internal teams as necessary.

• Oversee the issuance of acknowledgment receipts for payments received from clients - ensuring proper documentation and record-keeping.

Maintain accurate records of statements of accounts, acknowledgment receipts, and billing information details for all employer partners.

• Collaborate with Client Success Managers/Account Managers to ensure a positive client experience throughout the billing process.

Work closely with various internal teams to address client needs and resolve issues promptly.

• Provide insights and suggestions for process improvement and optimization

Job Type: Full-time

Pay: Php40,

• 00 - Php60,000.00 per month
  
  Benefits:
• Health insurance

Opportunities for promotion

• Work from home

Schedule:

• 8 hour shift

Day shift

• Monday to Friday

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Required)

Experience:

• Supervisory: 2 years (Required)

* Billing/Accounting: 3 years (Required)

Willingness to travel:

• 25% (Preferred)

Expected Start Date: 08/05/2024