Billing Supervisor

Job Summary:

He/She will lead and manage a team of contract and billing specialists who are responsible for sending invoices to clients and collecting payments.

Supervisory Responsibilities:

• Trains and oversees employees involved in contract and billing functions.

Directs assigned tasks and assists as needed.

• Assists with performance evaluations.

Duties/Responsibilities:

• Oversees the preparation of statements and bills.

Maintains or ensures maintenance of client records related to invoicing and bill payment.

• Reviews contract and billing staff work to ensure accuracy, resolving inconsistencies as needed.

Creates and provides a prioritized list of clients to be invoiced to team members.

• Locates, or assists in the location of hard-to-reach clients.

Drafts and distributes weekly reports of invoicing and billing metrics.

• Advises staff on proper, legal parameters for collection practices; ensures that all billing actions comply with company, local, state, and federal guidelines.

Provides customer support to customers with disputes or inquiries concerning invoices or billing processes.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

Proficient in Microsoft Office or related software.

• Basic understanding of collection practices and laws.

Excellent interpersonal and supervisory skills.

• Ability to act with discretion, tact, and professionalism in all situations.

Ability to maintain records and produce reports.

• Extreme attention to detail.

Education and Experience:

• Graduate of Bachelor's degree in accounting, finance, economics, or math is highly preferred.

At least five years of related experience are required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Must be able to lift to 15 pounds at times.

Work Assignment:

• On-site in MOA Pasay

Job Type: Full-time

Schedule:

• 8 hour shift

Day shift

• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• Would you be able to come in our head office for on-site interview (REQUIRED)

How soon can you start

• How much is your expected salary for this position

May we know your expected salary for this position

Experience:

BILLING: 2 years (Required)