Billing Specialist

Elder Care Homecare is seeking an experienced Billing Specialist. We are a private pay homecare agency servicing Westchester County, Long Island, and the New York Metro Area, with additional expansion planned within the next year. This is a remote role based in Davao Region, Philippines.

Elder Care has been in operation for over seven years, however our growth has dramatically increased over the last two. As a Billing Specialist, you will be responsible for accurately billing clients on a recurring weekly basis, answering any internal and/or external inquiries, and providing support to the Finance team. The ideal candidate will have a strong background in customer service, excellent analytical skills and be detail oriented. This role reports directly to our Controller, Billing.

If you are a strategic thinker with experience in billing and customer service with a desire to make a difference in patient's lives, we would love to meet you!

• Responsibilities

Accurately review and invoice billable services on a recurring weekly basis for a growing client base

• Ensure all posted transactions within our business enterprise software are integrated to Quickbooks timely and accurately.

Provide excellent internal and external customer service

• Answer all client billing inquiries accurately and in a timely manner via phone and/or email.

Be able to resolve minor client payment issues and follow a rigid internal escalation process when needed.

• Requirements

Client facing experience in billing and customer service

• Excellent use of Microsoft Office Word and Excel

Knowledge of an accounting information system and Wellsky Personal Care are a plus, but experience with QuickBooks is a requirement

• Good math skills

Attention to detail, highly organized, and thorough

• Strong communication skills (spoken and written English)

Job Type: Full-time

Pay: Php600,

• 00 - Php700,000.00 per year
  
  

  Experience:

  * Billing: 1 year (Preferred)