Billing and Collections Analyst

• Prepare and issue accurate invoices for customers in a timely manner
• Verify billing data and ensure completeness and accuracy before invoicing
• Proactively monitor aging reports, follow up on delinquent accounts and managing A/R

collections

• Perform outreach to customers with aged invoices to resolve payment issues
• Reconcile accounts receivable balances and update customer accounts
• Analyze billing data to identify trends discrepancies and areas for improvement
• Generate and distribute regular billing reports to management
• Address and resolve customer inquiries and disputes related to billing
• Collaborate with the sales and customer service teams to ensure customer satisfaction
• Ensure compliance with company policies, industry regulations and accounting

standards

• Participate in the month end close process related to the order to cash function
• Manage assigned portfolio of clients by telephone and email to exceed monthly

collection goals

• Support staff accountant, assisting with accounting tasks and responsibilities as needed
• Assist with Ad hoc projects related to internal initiatives
• Handle inbound/outbound calls