COMPANY OVERVIEW:Qore Resource Solutions is a Business Processing Outsourcing Firm that assists clients in setting up remote teams based in the Philippines. Our client, Metropolis Collectibles, one of the largest dealers of vintage comic books in the world, is seeking a diligent and detail-oriented Billing and Collections Specialist to support their Finance Team. If you have a keen interest in the world of comic books and comic book collectibles, this is a fantastic opportunity to join an exciting and dynamic industry.
This is a Part-Time role with a 3 days per week shift. The ideal candidate will be responsible for generating invoices, collecting funds via credit card, processing refunds, adding interest rates to outstanding invoices, and communicating with clients regarding their outstanding payments. This position does not involve accounting tasks, which will be handled by another team member.
There will be opportunities for personal development and training as will gain experience of the exciting business of collecting and auctioning comic books. Knowledge, and proficiency in using the computer and various business software is needed in order to be successful at this job. This is an Onsite Position, working the Night Shift, 9 pm to 6am, 3 days per week .
- OPPORTUNITIES FOR GROWTH:
Personal development and training opportunities within the exciting business of collecting and auctioning comic books.
This is an Onsite Position, at our office in BGC
. It is a Night Shift from, 9 PM to 6 AM, 3 days a per week. If you are not comfortable with this setup, Please Do Not Apply. Thank you.
Generate customer invoices through Metropolis's metrics system.- Collect funds from clients via credit card transactions.
Monitor outstanding invoices and add applicable interest rates for late payments.
- Track and follow up on old orders to ensure timely payment.
Respond to customers inquiries or questions regarding billing in a professional manner .- Communicate with clients via email or voice regarding their outstanding invoices.
Respond to customers inquiries or questions regarding billing in a professional manner.
- Maintain clear, professional, and effective communication with clients to resolve billing issues and secure payment.
Process credit card refunds upon approval from the supervisor.- Work in office setup this is NOT a hybrid or work from home position.
This is a Part Time role with a 3 days per week shift.
QUALIFICATIONS
- Bachelor's Degree in Accounting, Finance, Economics or equivalent experience
Minimum 3 years of experience in invoicing and billing.- Proficiency in using billing and invoicing systems.
Excellent communication skills in English, both verbal and written.
- Strong organizational skills and attention to detail.
Ability to handle sensitive information with discretion.- Customer service-oriented with the ability to manage and resolve disputes effectively.
Knowledge and proficiency in using computers, experience with invoice/billing systems is a plus.
- Basic proficiency in Microsoft Office (Excel, Word, Outlook).
Strong collaboration skills.- Strong work ethic with a focus on team success.
Can work effectively and efficiently while being independent.
- Can work well under pressure.
Good time management skills.- Willingness to work extended hours to ensure that projects are completed, as needed.
- COMPENSATION AND BENEFITS
Basic Salary: 16,000 php to 20,000 php per month Government Benefits
Medical Allowance- Night Shift and Holiday Premium
Vacation and Sick Leave
Job Types: Part-time, Permanent
Pay: Php16,
- 00 - Php20,000.00 per month
Expected hours: 24 per week
Benefits: - Company Christmas gift
Company events Promotion to permanent employee
Schedule:
Evening shift
Supplemental pay types:
Application Question(s):- Describe the different types of communication methods that you use when following up on outstanding invoices.
What software do you use to generate invoices Describe how you use the software to perform these duties.
- Describe your experience on how you handle collections with a customer If there is a dispute , what procedures you perform to resolve the situation
* This is a position that requires working on site at our office in BGC, are you comfortable with this set up This is a night shift from 9pm to 6am, for 3 days per week.
Education:
Experience:
- Billing and Collections: 3 years (Preferred)
Expected Start Date: 07/22/2024
