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Strikingly

Bilingual Vietnamese Customer Success Specialist

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Description

We are seeking a Bilingual Vietnamese Email & Chat support or Vietnamese Happiness Officer. At Strikingly, we offer a modern, mobile-optimized website builder that's exceptionally user-friendly. Our mission is to empower individuals to express their uniqueness in the digital world.

Responsibilities

  • Provide excellent email and chat support to our Vietnamese-speaking customers.
  • Assist customers in utilizing our website building tools effectively.
  • Address customer inquiries and resolve issues promptly.
  • Collaborate with internal teams to improve customer experience.

Qualifications

  • Fluency in Vietnamese and English.
  • Excellent written communication skills.
  • Strong problem-solving abilities and a customer-first mindset.
  • Previous experience in customer support is a plus.

Benefits

  • Join a team that values individuality and creativity.
  • Opportunity to make a positive impact on customers experiences.
  • Work in a dynamic and supportive environment.

Employment Type: Full-Time

More Info

Industry:Other

Function:Customer Support

Job Type:Permanent Job

Skills Required

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Date Posted: 20/10/2024

Job ID: 97149961

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