Description
We are seeking a Bilingual Vietnamese Email & Chat support or Vietnamese Happiness Officer. At Strikingly, we offer a modern, mobile-optimized website builder that's exceptionally user-friendly. Our mission is to empower individuals to express their uniqueness in the digital world.
Responsibilities
- Provide excellent email and chat support to our Vietnamese-speaking customers.
- Assist customers in utilizing our website building tools effectively.
- Address customer inquiries and resolve issues promptly.
- Collaborate with internal teams to improve customer experience.
Qualifications
- Fluency in Vietnamese and English.
- Excellent written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Previous experience in customer support is a plus.
Benefits
- Join a team that values individuality and creativity.
- Opportunity to make a positive impact on customers experiences.
- Work in a dynamic and supportive environment.
Employment Type: Full-Time